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89% of Retailers Don't Know This About Debt Recovery (It's Costing Them Thousands)

89% of Retailers Don't Know This About Debt Recovery (It's Costing Them Thousands)

Running a retail business means dealing with customers who don't pay. It's frustrating, it hurts your cash flow, and honestly, most business owners have no idea how much money they're leaving on the table.

Here's what most retailers don't realize: that unpaid debt sitting in your filing cabinet isn't just a loss you have to accept. There are legal ways to recover those funds, and the sooner you act, the better your chances.

Why Most Retail Debt Goes Uncollected

Look, I get it. You've got a business to run. When customers don't pay, your first instinct might be to write it off and move on. But here's the thing - that approach is costing you way more than you think.

The average retail business loses about 2-3% of annual revenue to bad debt. For companions doing $500,000 a year, that's $10,000-$15,000 just... gone. And most of that debt is recoverable if you know what you're doing.

The problem is timing. The longer you wait, the harder it becomes to collect. After 90 days, your chances of recovery drop significantly. After six months, you're looking at maybe 20% recovery rates.

When Legal Action Makes Sense

Not every unpaid bill needs a lawyer. But there are clear situations where legal intervention can make all the difference:

Large outstanding balances: Generally, if someone owes you more than $1,000, it's worth pursuing legally. The potential recovery justifies the investment.

Business-to-business debt: Commercial customers often have assets and established credit they want to protect. They're more likely to settle when faced with legal action.

Customers avoiding contact: If they're dodging your calls and ignoring your letters, friendly reminders won't work. You need leverage.

Disputed charges that aren't legitimate: Some customers claim disputes to avoid paying. Legal action can separate factual disputes from payment avoidance tactics.

Thinking about this for your situation? Let's talk. We'll walk you through your options—no pressure.

The Legal Recovery Process That Actually Works

Here's how retail debt recovery typically works when you involve an attorney:

First, we send a demand letter. This isn't your typical collection notice. It's a formal legal document that carries weight. Many customers settle at this stage because they realize you're serious.

If that doesn't work, we can file a lawsuit. Now, before you worry about costs, remember that in many cases, you can recover attorney fees and court costs from the debtor. That changes the math significantly.

We can also pursue asset discovery. This means finding out what the debtor owns— bank accounts, real estate, business assets. You can't collect from someone who has nothing, but most people have more than they let on.

Finally, there's enforcement. Once we get a judgment, we can garnish wages, freeze bank accounts, or place liens on property. That usually gets their attention pretty quickly.

What This Costs vs. What You Recover

Let's talk numbers because that's what matters to your bottom line.

Most retail debt recovery cases work on a contingency basis. You don't pay upfront legal fees—the attorney gets paid when you get paid. Typically, that's 25-40% of what's recovered.

So if someone owes you $5,000 and we recover the full amount, you might pay $ 1,500 to $2,000 in legal fees. You still net $3,000-$3,500 that you wouldn't have seen otherwise.

But here's the real benefit: word gets around. When customers know you'll pursue legal action for non-payment, your future collection rates improve. It's an investment in your business's financial health.

Red Flags That Mean You Need to Act Fast

Some situations require immediate legal intervention:

The customer is liquidating assets or closing their business. Once those assets are gone, recovery becomes much harder.

They're making partial payments but stretching them out indefinitely. This can reset limitation periods and complicate collection efforts.

You're hearing they owe money to multiple creditors. You want to be first in line, not fighting over scraps.

They're claiming bankruptcy. There are strict deadlines for filing claims in bankruptcy proceedings.

Your Next Step

At Faloni Law Group, LLC, we understand that every unpaid debt represents money that should be in your pocket, not theirs. We've helped numerous retail businesses in New Jersey recover funds they thought were lost forever.

The key is acting while you still have options. The longer you wait, the fewer tools we have available to help you.

Don't let unpaid customers treat your business like a bank that never asks for repayment. Ready to take the next step? Contact us today for straight answers about your retail debt recovery options. We'll review your situation and give you a clear picture of what's possible.

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